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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of roberto cuevas

roberto cuevas

October 29, 2024

5  out of  5
rating by roberto cuevas
"Switching to State Farm has been an amazing experience! The process was seamless, and my agent (Libbyanna) was incredibly helpful, guiding me through every step. I’ve felt valued as a customer, and the coverage options are tailored perfectly to my needs. I couldn’t be happier with my decision!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pete Horan

October 18, 2024

5  out of  5
rating by Pete Horan
"I was helped with my auto insurance by Chris Pimentel from the Concord office, she explained all the information and choices for me to choose and explained any questions about my policy I was going to be purchasing with State Farm and let me know what I can get for a price and made it easy to understand and put everything at ease and I ended up getting a policy that fit my budget. I was happy to have Chris as my agent and was assured that I was going to be able to call her if I wanted to know anything else about the policy"
We responded:
"Thank you so much Pete! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karina Alvarez

October 16, 2024

5  out of  5
rating by Karina Alvarez
"The agent Libbyanna was amazing and went above and beyond to help me with everything that I needed. She even worked great with my busy schedule. Amazing overall and very happy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karri Mayo

October 16, 2024

5  out of  5
rating by Karri Mayo
"Libbyanna was do so very helpful. I am more than pleased with her help getting my insurance set up and the best quote I've received in months. I highly recommend her services."
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Frank DeMayo

September 28, 2024

5  out of  5
rating by Frank DeMayo
"My family and I have been insured with Chris Pimentel and his State Farm staff for many years. Their office has been excellent and attentive to our needs no matter what our situation and timing. I always felt that I was getting personal care and the best coverage and rates that were available. He treated us like family and was always there for us. I highly recommend Chris and his staff for any insurance needs."
We responded:
"Thank you, Frank. Really enjoyed getting to know you and the family over the years. Wishing the best for all of you!"
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Kendale Williams

September 13, 2024

5  out of  5
rating by Kendale Williams
"Great customer service and they don’t make you feel rushed to purchase or change a policy"
We responded:
"That means a lot to us Kendale as we do our best to inform, and help anyone we have contact with. Happy to have you as a client!"
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Lydia Aguilar

September 12, 2024

5  out of  5
rating by Lydia Aguilar
"Libyanna was of great help. She explained everything thoroughly and answered all my questions . Sign up was quick and easy. I’m glad to be a part of the Chris Pimental State Farm family again. Highly recommend."
We responded:
"We are glad to have you back Lydia! Thank you for the glowing review! "
Profile photo of L.A. Made

L.A. Made

September 5, 2024

5  out of  5
rating by L.A. Made
"Great customer service. I got all the info and details needed to change my insurance policy over to State Farm."
We responded:
"Thank you for the stellar review. Glad to have you as a client and look forward to working with you !"
Profile photo of itu mario

itu mario

July 27, 2024

5  out of  5
rating by itu mario
"Libbiyana,She's very friendly, Very communicative and helpful...10/10 review score.."
We responded:
"Awesome review, thank you Itu! Libbyanna and our office work very hard to make sure our clients are taken care of. "
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Davina Milburn

June 14, 2024

5  out of  5
rating by Davina Milburn
"Libbyanna was extremely helpful when inquiring about auto insurance. I was helped quickly and efficiently, Highly recommend! She saved me $300 on my car insurance. She’s the best🥰"
We responded:
"Thank you so much Davina for the positive feedback. So glad to have you as a client of our office!"
Profile photo of Matthew Durbin

Matthew Durbin

June 14, 2024

5  out of  5
rating by Matthew Durbin
"Efficient, willing to explain everything and answer questions without unnecessary upselling! Friendly and knowledgeable agent."
We responded:
"Always our goal to go above and beyond in any way we can! Welcome to our agency Matthew!!!"
Profile photo of Jonathan Rayos

Jonathan Rayos

April 23, 2024

5  out of  5
rating by Jonathan Rayos
"Very Good costumer service!"
We responded:
"Glad we were able to get you taken care of Jonathon. Look forward to working with you moving forward! Thanks for the review! Nothing speaks higher volumes than a 5 star!!!"
Profile photo of Javier Quezada

Javier Quezada

January 10, 2024

5  out of  5
rating by Javier Quezada
"The way they perfectly explain everything is great. 10/10 experience getting insurance thru this office. Highly recommend!!"
Profile photo of Quest Johnson-Facen

Quest Johnson-Facen

January 10, 2024

5  out of  5
rating by Quest Johnson-Facen
"The State Farm agent I spoke with was very friendly and easy to work with and even got me a premium low rate for my car insurance!"
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samuel johnson

December 8, 2023

5  out of  5
rating by samuel johnson
"She was straight to the point, easy listener, very quick and efficient...thank and she was the best..."
We responded:
"Thank you very much Sam. Nothing compares to a 5-star review, and it solidifies we are doing what we set out to do here at our agency. Glad to have you aboard and look forward to working with you moving forward."
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Edwina Rabaka

December 6, 2023

5  out of  5
rating by Edwina Rabaka
"Was very helpful🙏🏾"
We responded:
"We know insurance is not the most exciting topic in the world! But we are thrilled to see a high review and it gives us pride knowing we were able to help you get set up! Look forward to working with you Edwina!"
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Katie Vroman

November 17, 2023

5  out of  5
rating by Katie Vroman
"Libbyanna was extremely helpful when inquiring about auto insurance. I was helped quickly and efficiently, and got all my questions answered thoughtfully. Highly recommend!"
We responded:
"Hi Katie! Thank you so much for your review! We are definitely lucky to have Libbyanna on the team! Happy to help in any way we can as your agency! Welcome to State Farm!"
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Joann Davis

September 26, 2023

5  out of  5
rating by Joann Davis
"Chris is amazing! Gives me VIP service. He is always really patient and thorough with me."
We responded:
"Thank you Joann. We strive daily to be the type of agency where our clients feel this way. As always please contact us if you need anything!!!"
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Hilary Marty

September 26, 2023

5  out of  5
rating by Hilary Marty
"Great customer service! Libbyana was very helpful! Cheaper than allstate"
We responded:
"YES! Libbyanna is definitely a superstar! We are lucky to have her and we are happy to have you as a client. Look forward to taking care of you moving forward. "
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susan gagetta

September 13, 2023

5  out of  5
rating by susan gagetta
"Chris Pimentel has been my insurance agent for years now. He is very knowledgeable about your insurance needs . He is also an all around good guy too!"
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Finus Cokes

June 22, 2023

5  out of  5
rating by Finus Cokes
"Extremely knowledgeable very nice patient and overall I was very happy with spending my money with State Farm"
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Sherry Hudnall

June 2, 2023

5  out of  5
rating by Sherry Hudnall
"Got back with State Farm Ins ,spoke with Libbyanna she got m 5 starse a better rate I am so happy"
Profile photo of LINDA Stuart

LINDA Stuart

May 17, 2023

5  out of  5
rating by LINDA Stuart
"My agent worked with me she kept in touch with me along the way, also reminding me to clear up any other policies I had before them. She was friendly yet professional , she offered me all I needed to understand the policy I recieved at a great price."
We responded:
"Thank you for your review Linda. At our agency we strive to separate ourselves and be there for our clients. Welcome to State Farm and glad we were able to get you taken care of. "
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Juan Arteaga

May 4, 2023

5  out of  5
rating by Juan Arteaga
"Getting Home & Auto insurance was easy, fast & very affordable. Thank you"
We responded:
"Thank you for your review Juan. We do our very best to make things easy for our clients and we are happy to have you aboard! Welcome to State Farm!"
Profile photo of Gojira Knight

Gojira Knight

April 2, 2023

5  out of  5
rating by Gojira Knight
"Working with Michelle was the most pleasant insurance experience ever. Knowledgeable, movtivated, compassionate, grounded, and excellent listening skills. Friendly voice w energetic connection. Makes it comfortable trusting and safe. . GJ - new member"
We responded:
"Thank you Gojira. At our agency we strive for this type of service and we are so happy to have you as a client! Welcome!"